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To Buy: +62 813 1920 8888
To Sell: +62 811 8880 048
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Frequently Asked Questions
SELLING PROCESS
What is the process of selling my items via List Yourself?
- List your item easily using our online listing form
- Once your listing is submitted, it will be reviewed by our team and once approved, the listing will go live within 24 hours
- Monitor your sales and listings anytime via your Seller Dashboard under My Account. Be sure to check in regularly to address any questions submitted on your listing by interested buyer/s.
- Once an item is sold, you will be notified via email. You will then need to ensure your sold item gets delivered to Huntstreet's Quality Control Centre within 2 working days or the order will be cancelled automatically and funds returned to the buyer.
- Once we receive the item/s, our team of experts will perform Quality Control checks within 2 working days to ensure accuracy and consistent representation of your item as mentioned in your listing. Once this is completed, Huntstreet will fulfill the delivery of the sold item to the buyer.
- Huntstreet will credit your Account with your earnings 7 working days after your item has been shipped to the buyer and you will be notified via email of this credit. You can then choose to encash your earnings direct to your bank account or convert your earnings with an extra 2% in value into Huntstreet Store Credit.
What is the process of selling my items via Huntstreet Assist Service?
- Schedule a pick-up of your items (min. 10 items per pickup and only available in Jakarta and Surabaya currently) or schedule to drop off your items directly at our Control Centre in Jakarta through your Huntstreet Seller Dashboard
- Once we receive your items, Huntstreet will appraise your item/s and send you an Appraisal Form with suggested Selling Price/s within 7 working days upon the receipt of your items for your review through your Seller Dashboard or registered email. You will have up to 14 calendar days to review and approve or reprice your appraisal. Once you approve the appraisal online through your Seller Dashboard, we will assist you with photography and item descriptions for your listings to go live in your closet within 7 working days.
Note: Your listing/s will also automatically go live 14 calendar days after the Appraisal Form has been sent to you so we encourage sellers who utilise our Huntstreet Assist Service to monitor their email accounts in order not to miss our Appraisal notification. - Items Listed!
You will be notified via email when your listings go live. You can also easily track the status of your listings via the "My Items" tab on your Seller Dashboard. - Get Paid!
When your item gets sold, you will be notified via email and Huntstreet will assist to fulfill the delivery of the item on your behalf. Your earnings will be credited to your Huntstreet account within 7 working days once the item has been shipped to your buyer. You can also easily track the status of your earnings under the "My Earnings" tab of your Seller Dashboard. It's that easy!